My background spans product design, education, and customer experience, giving me a holistic understanding of how people learn, navigate systems, and solve problems. This range isn’t a detour; it’s the foundation of how I design. I approach every project with clarity, empathy, and systems thinking.

At Slack, I’ve worked across both Customer Experience and Product Design. I partnered with engineers, PMs, and platform teams to design and improve key product experiences. I contributed to initiatives such as redesigning the App Marketplace, improving free-to-paid conversion flows, and building internal tools that support technical teams. Blending real user insights with platform-level design work has strengthened my ability to translate pain points into intuitive and scalable solutions.

Before transitioning into tech, I worked as an art and experiential education instructor at a project-based learning school. Designing hands-on curriculum helped me learn how to break down complex ideas, communicate clearly, and meet learners at their level. These skills now play a central role in my UX practice.

I also built and ran a small clothing business where I handled branding, product development, e-commerce, and marketing. That entrepreneurial experience taught me how to move quickly, iterate effectively, and keep users at the center of every decision.

Across every role I’ve held, the constant theme has been the same: I love creating thoughtful, user-centered experiences that empower people and create meaningful impact.